Shipping Policy

COVID-19 Disclaimer: Due to the ongoing COVID-19 pandemic, shipping times may be longer than usual. We here at PHANTOM are working hard to get your order to you as quickly as possible, but please be aware that there may be delays beyond our control. We appreciate your patience and understanding during these unprecedented times. Thank you for your business.

 

Shipping Process Timeline: Each order created will have a process time of 1 complete business day. After the order has been fully processed, a confirmation email will be delivered containing your tracking information along with ways in which you can contact us regarding any help you need during the process.

 

U.S. Shipping Information:

Shipping Options U.S. : We here at PHANTOM offer pre-negotiated discounted shipping rates with USPS via Shopify! You have the option of choosing one of the shipping methods stated below:

First Class Package: Aprox. 3-5 Day delivery

Priority Mail: Aprox. 1-3 Day Delivery 

*Tracking information will be included in all shipping methods provided. 

 

Lost Package Disclaimer: PHANTOM is not responsible for lost or stolen packages scanned as delivered. If your order is lost in transit or delivered to the wrong address, customers can file a claim with USPS.

USPS Contact Information:

USPS: 1-800-275-8777

International USPS: 1-800-222-1811

  

Customer Support Contact: For more information about our shipping policy or if you have questions, please contact us via e‑mail at info@phntmfit.com